Service Processes

Two Essentials to Enhance Service Quality and Satisfaction

For corporate profiles and website development, we have established a rigorous Standard Operating Procedure (SOP) to ensure every project is executed with professionalism and efficiency.

When you entrust a project to us, you will receive a carefully designed Service Process Guide accompanied by a detailed Checklist.

Service Guideline

From A to Z: Guiding Your Project to Success

Our process guide provides a clear overview of the procedures we follow and each stage of your project's progression. It includes:

01

Preliminary Preparation

Clearly outlines what requires your cooperation, such as pre- and post-interview arrangements, photo shoot preparations, and more
02

Enhanced Efficiency

Ensures every project follows established standards and best practices, maintaining an orderly process for efficient completion.
03

Error Prevention

The guide saves time for both parties, reduces unnecessary issues, prevents errors, and accelerates project execution.
04

Consistency

Provides clear, standardized guidelines that ensure consistent service quality, with every project meeting the same standards and every client receiving the same high level of service.

Checklist

Perfection Built on Details
Attention to detail is the key to perfection

Our Checklist is designed to guide you through the process and ensure your satisfaction with the quality delivered. It is divided into two key sections:

Content Check

  • Guides you through reviewing the text and identifying the details that require attention.
  • Provides clear instructions to facilitate communication on how revisions should be made.

Design Check

  • Identifies which areas and details to focus on when reviewing the initial design draft
  • Guides how to provide effective feedback for design refinement upon receiving the final draft.
  • Specifies what elements and functions to review in website development.

Submission Check

  • After project completion, you will receive all corresponding materials and files, making it easy for you to verify them one by one.

After-sales Service

Project Completion, Friendship Continues
We Deliver Ongoing Value-Added Services

Our support continues even after the project is delivered. Once completed, our relationship evolves from a formal commission into a trusted partnership. This also means that whenever your corporate profile or website requires further services, you are always welcome to reach out to us.

*Terms and conditions apply