Service Processes
Two Essentials to Enhance Service Quality and Satisfaction
For corporate profiles and website development, we have established a rigorous Standard Operating Procedure (SOP) to ensure every project is executed with professionalism and efficiency.
When you entrust a project to us, you will receive a carefully designed Service Process Guide accompanied by a detailed Checklist.
Service Guideline
From A to Z: Guiding Your Project to Success
Our process guide provides a clear overview of the procedures we follow and each stage of your project's progression. It includes:
Checklist
Perfection Built on Details
Attention to detail is the key to perfection
Our Checklist is designed to guide you through the process and ensure your satisfaction with the quality delivered. It is divided into two key sections:
Content Check
- Guides you through reviewing the text and identifying the details that require attention.
- Provides clear instructions to facilitate communication on how revisions should be made.
Design Check
- Identifies which areas and details to focus on when reviewing the initial design draft
- Guides how to provide effective feedback for design refinement upon receiving the final draft.
- Specifies what elements and functions to review in website development.
Submission Check
- After project completion, you will receive all corresponding materials and files, making it easy for you to verify them one by one.
After-sales Service
Project Completion, Friendship Continues
We Deliver Ongoing Value-Added Services
Our support continues even after the project is delivered. Once completed, our relationship evolves from a formal commission into a trusted partnership. This also means that whenever your corporate profile or website requires further services, you are always welcome to reach out to us.
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